In case you’ve never signed up for a hosting account or you’re changing companies and the new one employs an account management tool that you haven’t seen before, you may get baffled about how to accomplish a given task in your account or on your personal computer. That is why, some hosting providers have compiled a knowledge base, which includes the most popular queries and challenges pertaining to the specific platform they use, instead of including only general details. Such a knowledge base will enable you to find the needed info swiftly and effortlessly, so you will not need to spend time and effort on things that may require something as elementary as hitting a button or checking a check box. In this way, not only can you get things done, but you can also acquaint yourself with tons of new and helpful details, both about the way you can manage your account and about the way the web hosting service functions as a whole.
Extensive Online Documentation in Shared Website Hosting
If you’ve purchased your first shared website hosting
account through our company or have migrated your site over to us, you’ll grow used to our services and our in-house developed Hepsia Control Panel very quickly as we have prepared a detailed web-based knowledge base where you can find all the information that you could ever need – both general info with regards to the web hosting service as a whole and more specific info about the separate features that you can use and the problems that you can chance upon. The articles are available in two locations. The whole article collection can be accessed via the Help section of the Control Panel. You can find articles that are dedicated to the different features in each and every section of the Control Panel as well. You can discover how to accomplish just about everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles include elaborate guides, so you won’t ever become bewildered because of an unclear text. Certainly, in case you chance upon a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can get in touch with our client care staff 24/7.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled a detailed online knowledge base for all our current and prospective clients, so if you order a semi-dedicated server
account through our company, you’ll be able to find any info that you are searching for at any time. We’ve got an abundance of educative help articles, which will help you understand better what is happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are just two examples. Our step-by-step tutorials will help you accomplish anything you wish – unzip an archive, import a database, forward a domain
, etc. Furthermore, we’ve also got troubleshooting instructions, which will allow you to find out what causes a particular problem and the probable solutions for it. In case you aren’t able to send e-mails or your domain opens an HTTP 500 error message, for instance, you can refer to our knowledge base and fix the problem immediately. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.