Installation and Troubleshooting
Learn more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
When you obtain your own web server, you will have more independence in regards to what you could install and run when compared with a shared hosting account. With a shared service, you've got access simply to your own account, hence you're not able to install server-side software. Even though this is not an issue for the majority of script-driven programs, there are some which have particular requirements and need particular software to be present on the server either for some additional functionality or for them to work at all. If you have practical experience, you'll not have any issues to run the server, but if you do not, you may simply not have the capabilities to manage everything and use the script apps that you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system administrators can arrange everything for you and assist you with any difficulties that you could face.
-
Installation and Troubleshooting in VPS Web Hosting
The upgrade is available with all
virtual private server solutions which we offer and you can add it either during the signup or at any time later on through your billing CP. It includes one hour of custom work on your web server, so our admins can easily help you with software installation or setup. They can also troubleshoot any piece of software which you have already installed if it does not work correctly, so you won't have to waste time to find out what's wrong because they can help you in a very quick and professional manner. As this is a one-time upgrade, you could get it only when you need it and if a certain task takes shorter time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful in case you cannot do something on your own or if you have our Managed Services upgrade, but the half an hour of custom work it features aren't enough for a certain task.
-
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any of the
dedicated servers hosting which we offer at any time that you need it. In case you need any custom work from our administrators as soon as your hosting server is prepared, you'll be able to acquire the upgrade during the server signup procedure, or when you need something to be executed later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features an hour of work from our admins on your machine, so in case you encounter any issues to install a third-party software or some application gives errors and doesn't work the way it should, our experts will be able to assist you in a very timely manner. If a task takes less than sixty minutes, the remaining time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it includes.