Service Uptime Guarantee
What precisely is contained in the service uptime guarantee and why is it so important when you select your hosting service supplier?
Usually users check the features they are going to get with a specific shared website hosting plan and end up forgetting something just as critical - the service uptime. As efficient as a plan may be, regular downtimes may lead to lower search engine rank and lost customers whatever the reason for them could be. After all, not a lot of people would come back to an Internet site that is not available half the time, not mentioning the wasted capital when you have invested in a marketing campaign. This is why, whenever you acquire a new web hosting plan, you should ensure that the service will be stable and your sites will be online all the time. This means a boost in traffic, or in case that you have an online store, for example, better uptime would mean happier clients.
Service Uptime Guarantee in Shared Website Hosting
Our shared website hosting
packages include a 99.9% service uptime warranty. We can easily achieve that by using a cutting-edge cloud hosting platform in which each individual service (files, emails, databases, etc.) has its own group of servers. We do not run everything on a single machine as most providers do, so we have virtually eliminated the downtime of any service and even in peak times we can balance the load between servers for the greatest achievable performance of your websites. If one machine fails, the other ones inside the cluster will take over to provide uninterrupted functioning of the web sites. To protect yourself from infrastructural issues, our web server facilities use effective diesel backup generators as well as several independent Internet providers as to ensure that targeted traffic will be able to reach your websites no matter what. We also have a crew of qualified professionals monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
When you use semi-dedicated server packages, you're going to reap the benefits of a 99.9% service uptime and you can now just forget about any disruptions you may have experienced with other companies. In comparison with the vast majority of hosting service providers, we do not handle everything on just a single web server. Instead, each part of the hosting service, such as the file storage, email messages, databases, Control Panel, stats, etc., has its own clusters of web servers. If one machine fails, the others will take over, so your internet websites will not be affected. Additionally we employ an innovative load-balancing platform which ensures the optimal performance of both our web servers and the internet websites accommodated on them. A number of independent Internet providers and diesel powered generators are our backup in case there is an infrastructural problem, while a group of qualified professionals, that is available 24/7, watches the system in case there are software issues. Using our semi-dedicated hosting
, your internet websites shall be operational no matter what.
Service Uptime Guarantee in VPS Web Hosting
Through a virtual private server
from our company, you'll never need to worry about the uptime and / or accessibility of your account. Our top-notch data center facilities have several power supplies, diesel generators and several independent Internet providers so as to guarantee that the web servers are available in the case of any infrastructural malfunction. We also make certain that the physical web server where your virtual one will be set up will be functioning no less than 99.9% of the time and a team of experienced professionals that keep an eye on all of the machines 24/7/365 will ensure that we keep our promise. All web servers employ new, carefully tested parts in order to avoid hardware failures and the hard disk drives work in RAID. We have hardware and software firewalls in order to avoid DDoS attacks against the servers.
Service Uptime Guarantee in Dedicated Servers Hosting
Our dedicated plans come with a 99.9% hosting server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test out every single server carefully before we hand it over to the client and we employ new hardware components in order to avoid any prospect of hardware issues. Any unforeseen software difficulties can be resolved instantly by our system admins as they keep tabs on all the hosting servers 24/7. To prevent infrastructural issues, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your sites are flooded, we can react instantly and filter the excess traffic before it reaches your dedicated server
and interrupts the proper operation of your Internet sites.