A 99.9% Server Uptime
Our shared website hosting system is based on a secure, world–class hardware architecture and a strongly modified version of Linux. This is why, irrespective of what your site is, or how many site visitors you’ve got, or even in case there is a DDoS attack, our servers will stay up and your websites will remain visible online.
All Linux shared website hosting services plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s important to also set up your own network architecture. That is the reason why we built a custom internal network in each one of our datacenters. Based on enterprise–level Juniper switches and routers, our internal network allows for hyper–fast data transfer rates and is also completely redundant.
As a result, you will enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, irrespective of which hosting solution you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our web hosting services, or if you think that they are insufficient, or if you decide that you need to use a Linux VPS web hosting instead of a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep complete control of your domain names even when you terminate your web hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to get a reply, you probably know how maddening this can be, particularly if your site is on the line. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be here for you and they’ll get back to you in under 60 minutes. And the best thing is that their average response time is under twenty minutes!