Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Hosting Control Panel you’ll find a comprehensive Help section featuring loads of how–to articles and commonly asked questions. They are compiled by our support team of knowledgeable techs. Simply fill in your question and our intelligent platform will return the best possible answer.

  • Top quality support service

  • How–To Videos

  • If you prefer to see how a task is completed or how an issue is taken care of, instead of just reading about it, examine our compilation of how–to video tutorials. They address lots of different topics and will help you swiftly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 tech support service and a one–hour ticket response guarantee. Our practiced customer service technicians will be at your disposal around the clock to respond to your inquiries and to settle any issue that you might chance upon. Simply submit a help request from the Help Center section and we will respond back to you without any delay at all.