1 hour ticket response
We are dedicated to supplying a rapid and appropriate solution to every client support ticket submitted by a user. Our practiced technical support team members will review your situation and will think of the best solution. We offer a 1–hour response time guarantee for all trouble tickets. In reality, the average ticket response time has proved to be twenty minutes.
A Top–Quality Customer Care Service
Our client care team members have immense experience in the Linux shared website hosting services market and are skilled enough to supply a swift answer to your problem. If, however, the problem at hand is not within the competence of a support engineer, the customer support ticket will be forwarded to a programmer or sysadmin for further assistance.
An Intuitive Help Center
In the Hosting Control Panel you’ll find an easy–to–navigate Help section where you can find quick hints on how to use our services. You can see the answers to your queries in our F.A.Q. section, find more details in the web hosting account management articles or watch our step–by–step video tutorials.