Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Warranty

  • Each ticket you send to our client help and support staff will be handled within about 60 mins. All standard requests shall be solved instantly. Nonetheless, if the support question you have sent needs aid from a licensed admin technician, we are going to address the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Professional Tech Help And Support Service

  • Our technical support Dept will be online for you 24/7/365 to to handle all support request tickets that you submit. We offer tech help for all software that are pre–configured on your machine. These include our in–house produced Hosting Control Panel, the preferred Operating System and the server admin panel (with regards to the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Hosting Control Panel that is available free of cost with your VPS offers you an inbuilt collection of articles. You will see a group of thorough how–to content articles and a collection of step–by–step video courses that demonstrate all the necessary web site management responsibilities. You can easy–access them by clicking on the Help or Video control keys in the upper right part of each Control Panel section.